We design new online stores that sell – not just ones that look good
We’ll build you a new store that doesn’t just look good but converts. From a careful needs analysis and a strategy, through UX research, to wireframes ready to build. We design the entire purchase process around your sales.
These are some of the websites we have designed
When do clients come to us asking about e-commerce design?
They want to design a new B2C or B2B online store.
They want to optimize an existing online store.
They want to design new views, features and user journeys in their e-commerce.
They are looking for an experienced partner for ongoing UX design support in their online store.
Nasz proces projektowania UX/UI w e-commerce
We are a CRO agency, so we focus heavily on data, validating hypotheses and business ideas, and delivering websites that genuinely meet their goals. When designing UX&UI we follow research findings and business assumptions, not personal taste, hunches or opinions.
- We run business workshops
- We gather your goals, requirements and expectations
- We put together an action plan
- We run studies and interviews with users.
- We survey customers or potential customers to identify what matters most to them and uncover their concerns and doubts.
- Depending on the available data and resources, we run more qualitative and quantitative research.
- We listen closely to your business’s customers and prospects, and document their needs, problems, motivations, frustrations and concerns. We empathize with them.
- We build a base of observations, problems and solutions based on research data.
- We design customer profiles, a Customer Journey Map, information architecture, email flows, features and user stories.
- We set priorities and the scope of the MVP.
- We create a draft of the site – first versions of the new views with copy and the most important features (and changes). Then you give your feedback, we discuss possible improvements together and, if needed, dig deeper into research.
- We create wireframes, you get design proposals from us and then pick one of them.
- We validate design decisions through user testing.
- We make improvements based on data.
- We create the final design.
We keep improving your website.
Case Studies
What does working with us look like?
The service fee covers:
- The hours our specialists spend designing your site. At the start we agree how many hours you want to spend monthly (or one-off) on designing your website. The number of hours is of course flexible and we can adjust it as needed. Every week you get a report with the hours worked.
- The cost of testing and research tools.
The strategy, action plan and detailed documentation of the results of our work, along with the status and description of every task, study, test and rollout, are visible live in Notion. Effective planning, managing observations and ideas, prioritization and work organization are what we care about most. That is why we built our own Notion template matched to project needs.
From the email you learn exactly what we did and what it brought to your business.
On the call we go over the work done, discuss the plan for the coming weeks and answer your questions.
We keep clients through the quality and results of our work, not through long contracts.
If for any reason you want to end our work together, parting ways is straightforward.
See what our clients say about us
Let's build your new store — the kind that converts.
Fill out the form and Michał, co-owner of Digispot, will get back to you within 24 hours.
